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Heritage Hill Cabins | Cabin in Banner Elk

| 9.6 (54 Reviews) |   Pet Friendly   1 Bedroom  1 Bathroom  3 Guests
Valle Crucis Cabin | Heritage Hill Cabins

1 Bedroom Cabin in Valle Crucis, Banner Elk

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as Netflix and a coffee/tea maker. Other amenities include towels, a mini-fridge, luggage storage, and soap.

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Amenities

Air Conditioner
Parking
Pet Friendly
TV
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Internet
Kitchen

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm contactless check-in available minimum check-in age: 25
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 50 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 50 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property

Reviews

Bradley
Oct 16, 2026 08:14:30 AM
Review Score:   6
Summary: The cabin we had was relatively clean inside and had all the basics needed for our stay. The check-in communication was somewhat last minute as the notice with the code was made through Hotels.com site and not a direct e-mail or text, so it was a bit of a challenge obtaining the communication, as the cabin was in a very challenging location to get connectivity, as well as it was night time which made it even more challenging. Unfortunately, there was no lighting (there were path lights but they did not work) anywhere near the cabin location with many steps and decking which had a great deal of leaves, pine cones and straw that made walking to the cabin entrance's extremely dangerous. As such, we had to physically make a walking path, without tools, to be able to safely travel between the cabin and the parking. There is no staff to communicate with or assist. On our last day, someone finally cleared the leaves and debris. The additional point is the website pictures are aged and taken when the cabin location was at a way better condition. The inside pictures of our cabin are also one’s that are way different from the furniture to the furnishings that exist today. The property has aged from those pictures and is “worn” relative to their website presentment. Another example was the pet enclosure, wherein that area is overgrown with a great deal of debris and high grass/weeds throughout, making it dangerous for utilization. It nowhere looks like the pristine web pictures.
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FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Heritage Hill Cabins does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Heritage Hill Cabins starts from $256 per night with includes Parking, TV, Balcony/Terrace, Guest Services, Internet, Wellness Facilities, Restaurant, Breakfast, Heating, Accessibility, Security/Safety, Bedding/Linens, Fireplace, Bar, Entertainment, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, Pet Friendly, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this cabin 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the cabin has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heritage Hill Cabins has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Heritage Hill Cabins indicates 1 day stay policy at this cabin. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.